Privacy Policy

Privacy Policy of Veritas Engineering Labs

Effective Date: June 12, 2026

At Veritas Engineering Labs, accessible from https://www.veritasenglabs.com (the “Site”), one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that are collected and recorded by the Site and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We collect information to provide better services, communicate with clients, and maintain the security of our engineering frameworks.

  • Personal Information You Provide: When you submit a contact form, request a laboratory testing quote, or send an inquiry, we may collect personal identifiers such as your name, email address, phone number, company/organization name, and any technical project briefs or files you upload.

  • Log Files & Automated Data: Veritas Engineering Labs follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website.

  • Process your technical engineering inquiries and laboratory testing requests.

  • Communicate with you, either directly or through one of our customer service channels, to provide updates and project details.

  • Send you technical documentation, updates, or relevant service notifications.

  • Find and prevent fraudulent activities or unauthorized access to our system portals.

  • Improve, personalize, and expand our website’s functionality and user experience.

3. Data Retention and Protection

  • Security: We employ industry-standard technical and organizational security measures to protect your personal and project-related data from unauthorized access, alteration, disclosure, or destruction.

  • Retention: We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to fulfill our legal and professional engineering obligations.

4. Third-Party Disclosures

Veritas Engineering Labs does not sell, trade, or rent your personal identification information to third parties. We may share information with trusted third-party service providers (such as web hosting partners, secure database services, or technical analytics tools) who assist us in operating our website and conducting our business, so long as those parties agree to keep this information strictly confidential.

5. Cookies and Web Beacons

Like any other website, Veritas Engineering Labs uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

6. Data Protection Rights

In accordance with the Uganda Data Protection and Privacy Act, you have specific rights regarding your personal information. These include:

  • The right to access: You have the right to request copies of your personal data held by us.

  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

  • The right to erasure: You have the right to request that we erase your personal data, under certain legal conditions.

  • The right to object: You have the right to object to our processing of your personal data.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

  • By Email: info@veritasenglabs.com

  • By Visiting Our Office: Head Office: Kyambogo Upper Estate – Nakawa Division, Kampala